Oracle Live: Advertising and CX innovations, May 2021

Find out more: https://oracle.com/events/live/cx-advertising-innovations/spring-2021
Oracle Executive Rob Tarkoff shares the latest innovations in the Advertising and CX suite—all designed to humanize the way your brand interacts with customers. Learn how these innovations can strengthen customer retention, loyalty, and acquisition.

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00:00 Creating Relevant Customer Experiences
05:17 Aon Empowers Sales Teams to Improve Customer Experiences
09:07 Latest Advertising and CX Innovations
12:06 Demo: Content Management and Knowledge Management Innovations
17:52 Demo: Intelligent Marketing Capabilities to Personalize Interactions
22:10 Demo: Intelligently Guided Customer Experience
26:26 Demo: Deliver Proactive Field Service that Delights
29:49 Five Key Learnings